To become a DISPATCH driver, you need to meet our requirements, which include a valid driver's license, a clean driving record, and the ability to pass a background check. Please visit our website or contact our recruitment team for more information on the application process.

At DISPATCH we accept various types of vehicles, including vans, truck, flatbed truck, lorries, etc, depending on the specific requirements of the delivery service. Certain services may have restrictions on vehicle age, size, or capacity. Please refer to our driver guidelines or contact our support team for detailed information on vehicle eligibility.

We accept various types of vehicles, including large trucks for 3 to 2 bedroom apartments and houses, medium trucks for 2 to 1 bedroom apartments or houses, small trucks for 1 bedroom apartments and studio apartments, we also cater for pickup trucks for single or more item moves. Ensure your vehicle meets the specified requirements outlined in our driver guidelines, which are available on our platform.

Delivery routes are assigned based on various factors, including proximity to the delivery location, order volume, and driver availability. Our system optimizes routes to ensure efficient and timely deliveries. Route assignments may vary depending on the service type and customer demand.

Yes, as a driver, you have the flexibility to choose your working hours based on your availability. However, it is important to note that certain peak hours or high-demand periods may require additional driver availability. We recommend discussing your preferred working hours with our driver support team for better scheduling coordination.

As a delivery driver, maintaining professionalism and providing excellent customer service is crucial. We encourage drivers to be polite, helpful, and respectful when interacting with customers. If a customer has questions or concerns about their order, please address them to the best of your ability or direct them to our customer support team.

Your safety and the safety of others are our top priorities. Please ensure that you adhere to traffic laws and regulations at all times. Wear your seatbelt, avoid distracted driving, and follow any additional safety protocols provided by our company. If you encounter any safety concerns during a delivery, report them immediately to our driver support team.

Payment for deliveries is typically processed on a weekly or bi-weekly basis, depending on the payment schedule set by our company. The exact payment process may vary, but it is often done through direct deposit or a designated payment platform. Please review our payment policies or reach out to our driver support team for specific information regarding your payment details.

We understand that situations may arise that require time off or a change in your working schedule. Please notify our driver support team in advance if you need to take time off or make any schedule changes. They will assist you in arranging your schedule accordingly and ensuring a smooth transition.

To be assigned to a long-distance delivery, we take into account to the proximity of the delivery location, we also take into account the availability of the driver, if the driver will be able to travel to another region. The order volume will also be taken to consideration.
In long distance deliveries the age of the vehicle will be taken to consideration, as well as the number off people that will be dispatched to the delivery.
For any additional questions or concerns, please reach out to our driver support team, who will be happy to assist you.

Your safety is our priority. We provide safety guidelines in our web app, including tips for secure deliveries and guidance on handling various situations. Additionally, our support team is available 24/7 to assist you.

For drivers that work in the Conveyer department will need to follow the requirements that are listed in the web app they will also have to have a good background check, they will need to have a health background check, Dispatch carriers will need to have the appropriate truck to fall under this category more information can be found in the web app. Dispatch drivers are responsible for managing small parcels and driving them to drop-off points, and you'll find specific instructions in the web app.

Some drivers have the option to work in multiple cities or areas. Check the web app for available locations and explore the flexibility to expand your delivery range.

In case of any issues, such as difficulty finding a delivery location or encountering problems with the web app, you can contact our customer support through the web app. Our support team is ready to assist you in real-time.

Yes, we value the professional growth and development of our drivers. While specific advancement opportunities may vary, there may be opportunities to take on additional responsibilities or roles within our company. We encourage drivers to express their interest in career advancement and stay updated on internal job postings or opportunities for growth.
For any additional questions or concerns, please reach out to our driver support team, who will be happy to assist you.